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21

Apr, 2020

Update on Refunds

May 5 Update:

We received an email this morning from our registration vendor that all spring refunds have been processed.  A small number of refunds were not able to be processed due to expired or closed credit cards.  Those families will receive an email today and will be mailed a check. 


April 27 Update:


Winter refunds are being processed this week.  If you have multiple children, you will receive separate refunds and could be on different days.  

Spring refunds
will be processed by our registration vendor in the next 8-10 days.  We will update this post when we receive notification from them that the processing is taking place.


April 21 2020:

Good afternoon, Nazareth Soccer Parents,
 
The Board has been working with our registration and uniform vendors to arrange an efficient process for refunds, recognizing that we had to cancel not only our Spring 2020 outdoor season, but also the last three weeks of our winter indoor programming at CrossFit Advanced.  As we promised last week, we wanted to explain how it will work.
 
  • SPRING 2020 REGISTRATION: Full refund.  All registration fees will be refunded to your credit cards over the next two weeks.  Several families paid registration by check; if you did, please email me at [email protected] to make sure we even up with you. 
  • SPRING 2020 UNIFORM COSTS: Full refund.  For Classic players (2011/U9 and up) who ordered uniforms, shorts or socks, your costs will be included with your spring registration refund credit.  We cancelled our spring uniform order in its entirety, so we will not deliver any of the items that were ordered.
  • WINTER MICRO: $20 per registrant.  For players who were participating in Saturday 8AM and 9AM or Sunday 9:30AM sessions at CrossFit Advanced, we'll be providing a $20 refund for each player.  This process is going to be somewhat manual, so please allow a month for us to get the refunds to your credit cards.
  • WINTER CLASSIC: $30 per registrant.  For players who were participating in Monday night sessions at CrossFit Advanced, we'll be providing a $30 refund for each player.  This process is going to be somewhat manual, so please allow a month for us to get the refunds to your credit cards.
  • WINTER GOALKEEPING: $55 per registrant. For players who were participating in Saturday 10AM sessions at CrossFit Advanced with Bob Piptech, we'll be providing a $55 refund for each player.  This process is going to be somewhat manual, so please allow a month for us to get the refunds to your credit cards.
If you want to determine what your refund amount will be, you can log into your Club account at www.nazarethsoccer.org.  If you have follow-on questions, please let me know at [email protected].
 
 
We will share further updates via email and Facebook as summer and/or fall plans take shape, including the opening of our Fall 2020 registration window.  We look forward to seeing everyone out at the fields again soon, and we hope you and all the members of our extended Club family are staying safe and doing well.  Thanks as always for your support. 
 
Take good care,
Rob
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